I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me about the truck the whole time. It was nice to mix in some sports and other topics while purchasing the truck.
After purchasing my Rav4, I had 2 tire issues in the span of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second time, Tanesha (my sales associate) got in contact with the service department and they made the time t look at the car right then and there. Even with an otherwise full schedule, the service department was able to evaluate my tires. Instead of just replacing the tire with the issue, they replaced 3 tires to match the one they ...
Very friendly and helpful. Everyone was super nice! The whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy.
The dealership found the vehicle I was wanting and had it there in less than two days. It was minus a couple options that I wanted on it but the options were ordered immediately and installed in less than 24 hours. Definitely a dealership I will return to the Ben it’s time for my next vehicle. Omar Jackson was top notch and I enjoyed how well he took care of everything and was an excellent communicator.
I keep coming back, because the service dept. does not try to push on you service that's not needed! They keep track of services.
They made the whole process quick and easy. I got a great deal on a great car and it was a pleasure to work with everyone at Germain Toyota.
Excellent service. Friendly staff as always. My Service was completed well before the estimated time. My 4Runner looked like new when I got it back.
I worked with Tanesha Dixon at Germain on Scarborough Blvd. Tanesha was great. We set up the appointment. When I arrived all three vehicles I was interested were parked out front and ready to test drive. The vehicles all looked nice. Tanesha met us in the parking lot, gave us the keys and told us to take our time and look over them and test drive them. Tanesha checked back in and gave us space and time to discuss and checked in periodically. She used no pressure and was very professional, courteous, friendly and was able to answer all of ...
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