100% Trustworthy. I was considering purchasing a vehicle unseen and having it shipped from OH to CT. Although the sale did not happen due to my decision, Aimee Boone's exceptional customer service and attention to detail made me feel 100% confident in the discussion. I would recommend speaking with her because she is honest and focused on the overall customer experience especially for long distance transactions.

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Mahogany & Marie, who I refer to as M&M, of the rental department, have shown so much patience and understanding with me during my times renting vehicles. They are always friendly and professional.

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Superior service, customer care, quality after the sale. We purchased our car for our daughter and she was satisfied. Once we drove the car we noticed issues and they repaired each one and delivered back a great product.

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I was broken hearted at the thought trading my Jeep in but when Omar found me the perfect 4Runner, there as no going back. The level of customer service and care I was given yesterday was unmeasurable. Because of this, I can now say, I will be loyal not only to Toyota, but Germain Toyota of Columbus.

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I recieved great customer service at the service desk from Mahogany. She is friendly personable and knows her job well. Been in the service business myself for many years and can tell you she is an asset to your dealership! Don't let her get away.

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Both of the people who helped me were awesome! They were kind and went above and beyond to help me out. They were personable and super nice. If you need help with anything, get help from Mahogany and Jared!!

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I was given great service and for a wonderful act of kindness in the service and administration dept. I give them a rating of 150%.

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I have bought 3 vehicles at Germain on Scarborough Blvd. I will always buy my cars from them. My sales person was Amanda L. She was the best and made me feel stress free!!

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Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star every day I’ve been in there

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Quintin really helped me make a decision about leasing and im very glad I did. Great sales person. I will recommend him to others. Very honest person.

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I was the last customer of the day and I felt like I was the first .everyone was so kind and helpful . The facility was very clean

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Had a great experience buying a used car. Looking for a used hybrid and they had a good one at a great price. Hard to find so glad I bought this one. Good job Germain!

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I was drawn to Germain due to competitive pricing. Amanda is extremely knowledgeable sales woman! She and Morgan we're able to get me the Highlander I was looking for at a great price! Both ladies were a pleasure to work with!

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Quinton Stewart was great to work with. He came in on his off day to get my purchase prepped when a snowstorm made me move things up a day. A real professional attitude. I saved $300 over the guys down the road on exact same vehicle

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Worked with Joe Kelly and he made it painless. Found what we wanted and drove it home the same day. Joe even stayed over closing time to make sure we were taken care of. I highly recommend Joe and the Germain dealership to everyone

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I would definitely recommend Germain Toyota to my family and friends. My salesman Geoff was wonderful to work with and Tony the sales manager made sure that I was happy with my new purchase and he truly cares about the customers. Demetrius went above and beyond as well as Morgan! When you walk through the door you are greeted by very friendly and welcoming receptionists! My experience with one in particular, Nequeeta was more than I could have asked for. Germain is lucky to have such a dedicated employee!! Thank you to all that worked with me to get my ...

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