Welcome to Germain Toyota of Columbus

Be wary if you get pre-approval before you go car shopping here. They will still run your credit report despite verification from a bank or credit union. I had 2 hits on my report on the same day, and even got a denial letter for a loan, even though I was not applying there and did not give my permission. I also had a problem with Brian Delcid, a business manager, who made a very rude comment that even my sales rep found inappropriate. I wrote a letter to the General Manager (Marcello) right after it happened, and I have still not heard back about my credit pull, which was done without my permission, or about Brian's behavior. This was over a month ago. Now I'm forced to take action to protect my rights against unfair practices. This dealership has gone downhill! I can't help but think what Steve & Rick Germain would say if they were still more involved.

Had a great experience working with Andy. He never made me feel pressured or oversold, and he helped me find a car that fit what I was looking for. Was straightforward and upfront in walking through the pros and cons which built a lot of trust. The whole process was very smooth and efficient, and I was able to drive off with the car much faster than expected. Would highly recommend working with him.

The service here is always extremely professional and accommodating, Working with Tara Farmer Represented Germain's Quality of professionalism With a human touch,

Mrs Wilson is very professional, throughout and experience advisor. She has took care of me.

Very much on-time. Accuarate in work estimates. Waiting area is conducive for customer relaxation.

Linda was great! Got me everything I ask for. Process was fast and easy. Love my truck

Good to deal with in terms of Good car and service Good workers Good car parts 👍

I worked with Taylor Salmons (salesman) And was treated exactly how I wish every sales person would treat me, with respect, honesty, integrity. I never felt at any point under pressure to do anything I didn’t want to do. Taylor answered my questions and gave me the time and space to make my decision. Outstanding experience and I highly recommend Taylor and the team at Germain Toyota

Tera and the whole service department was a great help and extremely polite. Thank you

My salesman Matthew Frye knew the car I was buying inside and out. Excellent customer service. Thanks Matt and Germain

I had such a great experience at Germain Toyota of Columbus! From start to finish, the team made what can usually be a stressful process feel easy and enjoyable. Malcolm Myers did an awesome job helping me find the perfect car that checked all my boxes, and Azher Puri made the financing part simple and straightforward. Marcello Frustaci also played a big part in bringing me over to Germain after not-so-great experiences at other dealerships—and I’m so glad he did! Everyone truly listened to what I wanted, respected my time, and made sure everything went smoothly. I couldn’t be happier with my new car or the service I received!

Had a phenomenal experience with Scott Guinn. I am always nervous that a dealership will pressure me into services I don’t need and Scott was honest and helpful in what can wait. I used a coupon that came in the mail and the service was so affordable! Thanks Scott!

We had a great experience at Germain Toyota of Columbus. Our salesman, Isaiah Smith, was very knowledgeable and just a pleasure to work with. We will definitely return the next time someone in our family is in need of a vehicle.

I'm a repeat customer.. I've purchased 5 new cars with the Germain group (1 Honda and 4 Toyotas) in the last 10 years. They are always easy to deal with and very reasonable and accommodating.

This is the reason I don’t like filling these things out. Just make it simple.