Welcome to Germain Toyota of Columbus

We recently purchased a Corolla Hybrid from this dealership and received excellent customer service from Andy throughout the sales process. Good communication, clear, kind, no pressure, efficient...it made the car purchasing process as least stressful as possible. Azher in finance also provided us with great service, helping navigate the process with humor and efficiency. It was the end of the evening on a Friday and we really appreciated both of these guys being willing to stay and finish up this process with us. Would certainly use this dealership again.

Isaiah was able to help me

Very detailed, accurate and patient. His explanations were helpful in closing the deal.

Great customer service. Listened to my needs and limits and was able to work out a deal for me.

Isaiah Smith is very talented having a cool personality and nourishes good customer service.

Isaiah was very helpful

Amazing service from everyone. Want to really thank AJ and Sully for all their help. Great car!!

What a great experience with such a wonderful personality. Sulayman Nyang is the GOAT in this industry for the Germains. Not only will he work a good deal that fits your budget. He will go above and beyond to get you the perfect car and car payment for you. Please see him for your next car purchase. 100% recommended

Vanessa was absolutely amazing! She was so sweet, caring, and patient throughout the entire process. We looked at so many different vehicles, and she never made me feel rushed or pressured. She really listened to what I wanted and helped me find the right vehicle for me. I left satisfied and happy with my purchase, and I’m so grateful for all of Vanessa’s help. Highly recommend asking for her if you’re looking for a vehicle!

Okay, I already thought DJ and Shea deserved a great review, but somehow they managed to make this whole experience even better. When I went to pick up my Kia K5, the A/C was being taken care of by Kia, so I had to wait just a little longer to officially bring her home. And after everything we had already been through with the Escape, I was basically like, “Of course. Why would anything involving me and a vehicle be simple?” 😂 But THIS is where DJ deserves some serious recognition. When the car was ready, DJ personally went to pick it up, and while driving it back to the dealership, he noticed the steering wheel had a shake to it. Now, he easily could’ve brought it back, handed me the keys, smiled and sent me on my merry little way. I probably would’ve gotten halfway home, felt the steering wheel shaking, and immediately started wondering what fresh chapter of my automotive trauma we had entered. 😂 But he didn’t. DJ noticed something wasn’t right and immediately had their service department look at it. It turned out the car needed new tires, and DJ and Shea made sure it was completely taken care of before I took the car home. THAT is customer service. DJ didn’t just sell us a car. He paid attention. He cared about what he was handing over to us. And after everything we’ve dealt with, the fact that he caught that shake himself and made sure it was fixed meant more to me than he probably realizes. DJ, you are an absolute rockstar. ⭐🥰 From dealing with us through the Escape saga, the trade-in, the endless conversations, the laughs, the tears, the “Brittany and Tyler” era , and certain jokes involving totally normal and absolutely-not-suspicious forms of rent payment that shall remain between the people who were there 🤐😂… you somehow kept us laughing through all of it. And Shea — THANK YOU for continuing to stand behind everything and making sure we were taken care of. Between the fair trade, working with us on the K5, helping with the warranty, and now making sure the tires were handled, you guys genuinely made us feel like you cared about us after the deal was made, not just while you were trying to sell us a car.🙏🏼 That says everything. After the absolute emotional roller coaster that has been my vehicle situation, I finally drove away in my K5 feeling happy, confident, and taken care of. 🥹❤️ If you’re buying a car here, ASK FOR DJ. Seriously. Protect that man at all costs. Give him a raise. Give him a trophy. Give him a parking spot with his name on it. 😂🏆 And Shea… probably give him one too, because he’s had to survive us right alongside DJ. And he’s pretty freaking cool even if he is pushing 50. Thank you both for turning what had been such a stressful situation into something we can actually laugh about now. You guys went above and beyond, and I genuinely cannot say enough good things about you. 10/10. Five stars. Would absolutely emotionally traumatize this dealership with my car problems again. 😂❤️🚗 #PuppyLove

I had a wonderful experience with Sulayman. Got all my questions answered

Huge thank you to DJ and Frank for helping me get a great deal on my car. I highly recommend them and their great service!!