Welcome to Germain Toyota of Columbus

Isaiah Smith helped us get into a great used car. Very friendly and knowledgeable!

Isaiah Smith helped us find a great used car! Very friendly service and he took as much time as we needed comparing different models.

Absolutely fantastic. Great to work with. Very responsive. Highly recommend. 10/10

Amazing fast and accurate highly recommend zay to anyone

Worked with Isaiah on the purchase of my Tundra. He was a pleasure to work with, got me a great deal, and turned my test drive into a happy purchase! Would highly recommend.

I can only say that our experience on Friday July 26, and the purchase completed on Monday the 29th. The purchase was so pleasant from start to finish compared with experiences over the years with some dealers. Shea was a great person to represent Germain in the used car business. No pressure, just comfortable information about a purchase and the Germain dealership and the Germain family approach to making customers happy when they left the dealership. On the way home on that Monday, it became aware that our car had some brake issues. When we got home, I called Shea and he contacted the service department and I received a phone call. I WISH THAT I COULD GIVE YOU THE NAME OF THE SERVICE ADVISOR THAT CALLED ME, and handled my vehicle’s issue. He was very professional, polite, and knowledgeable. He advised us where we could relax and provided us with a very nice vehicle to use during the repairs. During that time he kept us informed by text the progress with my car. He informed us when the repairs were completed. We filled the car up with gas, and returned to the service department. Our service advisor told me what had been done to repair the problem that I had experienced. Again very nice attitude and he looked forward to seeing me for my service at a later date. I only wish that could give you the name of our service advisor. With our service records I’m sure that you can get his name and compliment on his work ethic.

I had a nice and friendly experience getting my sister's oil change done. Lucky enough I did not have to wait for as long as they quoted me. Everyone was friendly, especially Scott G. These 5 stars are definitely for him. He answered my questions and addressed any concerns I had. I recommend Germain Toyota and Toyotas period! Thank you all!

Chaz Caldwell, was very helpful, very personable. Great customer service.

Chaz was so helpful and got me into a new car and even stayed late on the holiday weekend ! Ask for him!

I love this service Department! I always feel well taken care of. Chris is my usual go to person there but this last visit Karina checked me in and she was wonderful. My car came in for a regular maintenance but ended up needing new tires due to damage I had picked up and did not know about. She worked to get me the best deal I could and a way to get my other errands done while I waited for the unexpected repairs. Up and beyond service. That is why I will continue to go here for my service needs even though it 40 minutes from home! Thanks Karina!

Mike at Germain Toyota helped me with a maintenance service on my Corolla and he was great! Straightforward and honest. Thank you!

Wasnt supposed to go to this toyota dealership but glad I did!! Mike got my car all checked out within an hour!! And did a wonderful job at explaining all the details to me. Will come back!

Mike did a good job with me

Mike was super helpful and professional. He is an asset to Germain.