Customer Testimonials

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Google Apr 1, 2023

Tenesee Swepston did an amazing job! I highly recommend!

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Google Mar 30, 2023

2021 Corolla xse from Cristiano

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Google Mar 30, 2023

Chris Holliman was great to work with! He helped us pick out the perfect car for me.

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Google Mar 30, 2023

Chris Holliman was excellent to work with. The experience was friendly and, most importantly, not stressful at all.

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DealerRater Mar 30, 2023

I purchased my suv at Toyota West and I always have had great customer service.

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Google Mar 30, 2023

Preston has the best processing skills and is very calm! He helped me buy a wonderful car and is now a good friend of mine. I will refer everyone I know to him

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DealerRater Mar 29, 2023

My buying experience was quick and easy. Kalim and the finance guy were very honest and held the vehicle for me as I traveled out of state to buy the vehicle. I recommend this dealership as well as Kalim.

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Google Mar 26, 2023

Preston was amazing and very helpful ! I 1000% recommended everyone to go to him

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Google Mar 26, 2023

Preston is the absolute best salesman I have ever met!! I suggest everyone to go through him every time. Very nice and respectful and smart

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Google Mar 26, 2023

Cristiano 2016 ford escape great car n service

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Google Mar 25, 2023

Best place to go to get a car hands down best customer service Please ask for Preston he is the best

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Google Mar 25, 2023

Preston was incredible! He made sure to put my personal needs first and make sure the sale was in my best interests. Definitely puts people above sales, and is a great person and salesman. Thanks Preston!

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Google Mar 25, 2023

Preston was very helpful with my girlfriend who bought the car. Extremely personable to us as college students since he was a recent graduate himself. Go find Preston when you’re at Germain Toyota!

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Google Mar 25, 2023

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Google Mar 24, 2023

Great experience

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Google Mar 24, 2023

Preston and Malcolm made the whole process painless.

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DealerRater Mar 24, 2023

Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits.

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Google Mar 24, 2023

I purchased a Subaru Impreza earlier this week and was so impressed from start to finish. My previous experience with other dealerships have been okay at best but our salesperson Malcom made it so seamless from start to finish. His hands-off approach and willingness to give us time to discuss had me walking away feeling like I'd made an informed purchase. I didn't feel rushed or pressured at all especially since the original vehicle I had been looking at, was not an option for me. Everyone was so accommodating, including staying late to make sure everything was done ...

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DealerRater Mar 23, 2023

Hussain is a very attentive person with a lot of knowledge of the vehicles he offers. He is very professional. Thank you very much for your excellent service Hussain!... 😉👍🏽

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DealerRater Mar 22, 2023

Good service. CJ did an excellent job explaining everything. Always take my car to Toyota West.

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Google Mar 19, 2023

Christiano 2013 rio

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Google Mar 19, 2023

Cristiano 2013 Prius

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Google Mar 18, 2023

Cristiano 2014 fusion

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Google Mar 17, 2023

Cristiano 2010 bmw 335i

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Google Mar 16, 2023

My wife and I came into Germain because they actually had a Honda Accord that caught our interest. I had very recently hit a deer and we need an upgrade for our family van. Paul greeted us and as we sat down and started talking to him we found we had a great deal in common. We checked out the van and had a really great chat with him. He was never pushy and never tries to "sell us". It was always more of a "You let me know what you need and if I can help ...

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Google Mar 16, 2023

Chris Holliman was such a great help w/ getting me a car today an amazing person overall !

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Google Mar 16, 2023

Chris Holliman was a true blessing to my daughter today. I recommend that everyone go visit him at Germain Toyota.

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Google Mar 15, 2023

Took my wife to look at a 2019 GMC Acadia that Paul had sent her. By the time we showed up after work it was already pulled around, car running so it had warmed up due it being cold out. We took it for a drive and came back to go over numbers. Not only was he able to give us the most for our trade in, he was a well above what all other dealers offered us. He was polite and professional, and stayed past closing to make sure the process went smoothly. Definitely the best buying experience my wife ...

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DealerRater Mar 13, 2023

Kyle and Austin were very helpful and personable. They took time to answer our questions, and we didn't feel pressured in any way.

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Google Mar 11, 2023

Cristiano is great was the best been buying cars here for years and done a perfect job the best experience ever

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Google Mar 11, 2023

Chris Holliman was our sales rep and he made it feel like we were buying a car from a family friend. Thanks for a great customer experience!

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Google Mar 11, 2023

We have the best experience with Chris Holliman. He was very knowledgeable and friendly. I highly recommend doing business with him!

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Google Mar 10, 2023

Paul was able to walk me through all the electronic features of my Highlander.

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Google Mar 9, 2023

Cristiano 2013 jeep

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Google Mar 9, 2023

We have purchased 2 cars from Germain within the last 6 months, and it was the most positive and seamless experience I have ever had at a dealership. All the recognition is due to Preston Jenkins, as he is exceptionally informative and honest, and made us extremely comfortable during the whole process. Preston really takes the time to sit down and discuss your needs, along with assisting with any questions you may have. I would highly recommend both Germain and Preston to any family member or friend, as I will certainly be a return customer.

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Google Mar 8, 2023

(Translated by Google) Christian 2019 Volvo (Original) Cristiano 2019 Volvo

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Google Mar 8, 2023

Just bought a 2021 Toyota Corolla SE from Cristiano at Germain Toyota. The whole experience was perfect. I couldn’t be happier!

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Google Mar 8, 2023

Preston was very helpful with my honda

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Google Mar 8, 2023

Preston was an amazing help!

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DealerRater Mar 5, 2023

Kyle James was amazing! He was patient and went beyond the call of duty to find exactly what I was looking for-a new 2023 White Rav4 with black interior. He kept me in the loop throughout the entire process and delivered a week earlier than expected. I didn't have to worry about anything!

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Google Mar 5, 2023

Cristiano is the best . Best time I had here

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Google Mar 5, 2023

I worked with Courtney today and he was fantastic! I really enjoyed how professional and helpful he was. Whoever is trying to buy a car should definitely go see him!

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Google Mar 4, 2023

Cristano

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Google Mar 4, 2023

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Google Mar 4, 2023

Preston was extremely helpful. This was my first time buying a car and he made it super easy and didn’t waste any of my time. I recommend him to anyone who is looking for a used car.

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Google Mar 4, 2023

Preston Jenkins was extremely accommodating in the car sales process. He answered all questions thoroughly and made sure we were confident in our purchase!

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Google Mar 4, 2023

Phenomenal Service!

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Google Mar 2, 2023

(Translated by Google) Christian 2014 Maserati (Original) Cristiano 2014 Maserati

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Google Mar 2, 2023

Malcom was amazing! he was helpful and insightful!

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Google Feb 28, 2023

First time Purchasing a car and was very indecisive. I was helped by a gentleman named Chaz, he helped us through the entire process. He allowed me to browse though multiple cars in the lot, and was very helpful getting us the best price that I could. Being the first time getting a car, he helped guide me through the entire process as well as showed me every cars history to ensure I was getting what I was looking for. Was a great help the entire way, and even filled our gas tank for us before we left. Would highly ...

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Google Feb 27, 2023

The best car buying experience I've had. Very helpful, flexible to your schedule and overall amazing customer service. 10/10 reccomend buying from here.

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Google Feb 27, 2023

I had a great experience purchasing a truck Friday night at Germain. My salesman Eman did a great Job walking me through the process and I am definitely a satisfied customer!

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Google Feb 26, 2023

Christians Dos Santos

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Google Feb 24, 2023

(Translated by Google) Christian 2015 nissian (Original) Cristiano 2015 nissian

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Google Feb 24, 2023

Cristiano was great

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Google Feb 23, 2023

Cristiano is the best .

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Google Feb 23, 2023

Looked at purchasing a car same day. I was lucky enough to get Courtney Smith sales rep. We chatted via telephone to see what options were available. I finally settled on an option. He was able to come to my residence and pick me up in the car I was looking to purchase so that I could get acquainted with it and encouraged me to drive it back to the dealership to fill out paperwork. Since we had been in contact earlier in the day, he had paperwork ready for me to fill out. We had a lively conversation that ...

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Google Feb 21, 2023

Thanks to cristiano for making purchasing a use car so easy and understandable, this is a very good place to do business

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Google Feb 21, 2023

My salesman was Eman. He was professional and Courteous. Explained each step and kept us informed throughout the process. The facilities are clean and nice. Overall a good experience.

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Google Feb 21, 2023

We worked with Chaz to purchase a used vehicle at Germain Toyota. He was great to work with - very responsive and let me know right away when the vehicle we were interested in sold. He found us a few other vehicles to look at that were very comparable to what we had been looking at and he let us know we had options to change things about some of the options if a vehicle didn’t have something we wanted. Only suggestion would be that they should detail clean all the vehicles before offering them for sale. The vehicle ...

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Google Feb 21, 2023

Thank you Eman for making this so easy. 🚘👍

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DealerRater Feb 20, 2023

Great time working with Preston Jenkins to get used car. The car was a used Toyota Camry, 2018

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Google Feb 18, 2023

Jeff Frey helped us get into another 4Runner. He was very helpful and nice to deal with. We will definitely return to Germain in the future!

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Google Feb 18, 2023

I have been a loyal Germain Toyota customer since 2007. This is first time I had to use their body shop and I have to say I received professional and excellent service. The person I dealt with was Georgette and she helped me from beginning to end. 👍🏾

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Google Feb 17, 2023

Getting my first used car from here and so far everyone has been kind and helpful and not pushey! Thank you Mr Myers for all your help. Your kindness and help will not be forgotten.

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Google Feb 16, 2023

Chaz was really helpful in getting me into the car I wanted and keeping it in my price range. Highly recommend!

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Google Feb 16, 2023

Cristiano

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Google Feb 15, 2023

Courtney smith was very helpful and understanding with negotiations and financing options. happy with my car and the offer!

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Google Feb 14, 2023

Oddly enough I’m leaving a great review for a dealership I did not buy a vehicle from. I found a truck I have always wanted for sale and wanted to sell my vehicle in a hurry so i can get it. Germain Toyota gave me a more than fair offer. Brooke was the lady who helped me out with a quick sale to get rid of my vehicle. she had even offered me an uber so i can get where i need to be at no charge. i can’t thank them enough. I know where i’ll be ...

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Cars Feb 13, 2023

I contacted the dealership online about a Used Tundra. I received a response from Eman very quickly. After a few emails and phone calls we were able to reach a deal. Eman was very professional and was timely in his response! One could not ask for a better buying experience! The dealership was top notch. Shout out to AJ as well he was very nice and straight forward! I appreciate that very much!

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Google Feb 12, 2023

Courtney Smith was great. He was straight to the point and explained everything so I can understand it. He's very patient.

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Google Feb 12, 2023

Great time with the Toyota team. Everyone was patient and had great accomodations. I worked with Paul Winstead to buy a hybrid car, Paul was very kind and patient with me from the moment I stepped into the dealership, during our test drive always making sure to address everything I had asked, and even to the end for maintenance and hand-over; he genuinely cares about the cars and providing the best knowledge I needed anytime I was unaware of things. I worked with Asher Puri for all the fine details of finance and planning, he was also very kind and ...

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Google Feb 11, 2023

Jeff Frey is very helpful person. We have wonderful experience with him. Thank You for your service.

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Google Feb 11, 2023

JEFF FREY is very helpful person. We have wonderful experience with him. Thank You for your services.

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Google Feb 11, 2023

Cristiano was amazing! I walked in thinking getting a car from the lot was far fetched but tried my luck & walked out a new car owner!! Thanks for the great customer care.

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Google Feb 11, 2023

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Google Feb 11, 2023

I meet with chaz Caldwell, we got a car with in a few hours. One of the nicest dealers I've meet and I been to 5 dealership within this week! 😆😆

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Google Feb 11, 2023

Paul Winstead is the best car salesman period! Thanks Germain Toyota!

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Google Feb 10, 2023

Eman thank you for your great customer service with your knowledge on the Stinger.

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Google Feb 10, 2023

Great dealership! I traded in my 2011 Honda CR-V for a 2017 CR-V EX-L and worked with Courtney who was very patient and understood my circumstances and budget and worked with me to get a fair and reasonable monthly payment! Brian in the finance department was very friendly and down to earth! If I ever need a new car, they will be the first place I go to and would refer anyone who may be looking for a car new or used.

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Google Feb 10, 2023

Jeff is the best customer service guy & I would recommend him to anyone. He helped me a lot in leasing a new car & it was a very pleasant experience.

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Google Feb 9, 2023

Germain toyota did everything they could to get me the used car I was after for the price I was happy with. Chaz worked with me over the phone to get everything ready and even stayed late to make sure I didn't waste a 3 hour drive after work. He was very knowledgeable on the car and very efficient to get me in and out and on my way back home. Appreciate all the work done and today he even contacted me to let me know they found an extra key for my car which is nice.

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Google Feb 8, 2023

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Google Feb 7, 2023

Cristiano

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Google Feb 5, 2023

cristiano

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Google Feb 4, 2023

The service was fast quick and Malcolm to great care of me I will buy my next car from him

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Google Feb 4, 2023

Courtney was nice and helpful and no nonsense

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Google Feb 4, 2023

Courtney was wonderful! Answered all my questions.

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Google Feb 4, 2023

Jeff Frey was great! Very informative and communicative. Great experience all around. Thank you.

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Google Feb 4, 2023

Paul Winstead is amazing! He called and updated me as my car was being shipped to the dealership and let me know as soon as it arrived. Superb service!

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Google Feb 4, 2023

Chaz was very thorough and pleasant, I’ll be referring!!

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Google Feb 3, 2023

Cristiano spoke to me as soon as I pulled in and noticed I showed interest in a vehicle in the lot. He was able to work through my crazy schedule and didn't seem annoyed that I came back several times throughout the day to finish paperwork. He was able to help get me a good deal on my trade and was super helpful from start to finish.

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Google Feb 2, 2023

Cristiano

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Google Feb 1, 2023

Cristiano 22 loves car

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Google Jan 31, 2023

Malcom was wonderful to work with, and did a wonderful job helping us today! He was very kind and patient and was ready to answer all of our questions. We recommend working with him!

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Google Jan 31, 2023

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Google Jan 30, 2023

I meant for that to be a 5 start review. My sister and I had a great experience dealing with the people at Germaine Toyota. They dad the truck I was interested in it and ready for me to test drive when I got there. They were pleasant and knowledgeable. The prices was smooth and painless. I would recommend them to all my friends.

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Google Jan 30, 2023

Kyle is friendly and good in business; He went extra miles to reply my call even it was after the hours.

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Google Jan 30, 2023

Courtney Smith was a great salesman. Helped me get my first car.

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Google Jan 30, 2023

Cristiano


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