Customer Testimonials
Work was done as described however it took an hour longer than I was advised it would. However everyone was friendly. The service department looked like they were super busy.
Brandon is really easy to work with. Great communication. We had a issue that was difficult to diagnose and they took the time to fix it correctly.
I really liked how smooth this went. Not a lot of up selling just stuck to the needed maintenance. Very easy to get in and get out.
The collision department is vary professional and understanding. I completely trust the work they did on my family car. I highly recommend them. Thank you!
We always have a good experience here. We bring all 3 cars here to get serviced even though 2 weren’t purchased here and one is not a Toyota. Everyone is always very friendly. Prices are the same as anywhere else.
It was great working with Kaleb. He was professional and not pushy like normal salesman. He got us what we wanted quick and easy! Thanks!
Relatively easy transaction. Friendly sales people. Was able to turn in my lease for a brand new car that met all my needs. Highly recommend.
The only speed bump was an over cautious lack of trust in our ability to pay cash from management. If a pseudo loan agreement was needed it could have been completed on the front end of the process.
Jason Gregory worked with my wife and I to help purchase a Toyota Highlander this past week. He was extremely polite, well informed, and not pushy at all. We felt as though Mr. Gregory truly wanted us to be happy in our purchase. We will purchase again from Germain Toyota.
I went to every dealership in columbus. Ash not only helped me out but found the exact 4runner I wanted in same day when everyone else didnt call me back for a week. Above and beyond on every level. Thanks again to Ash and his team for helping me out. Much appreciated
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