Customer Testimonials
Worked with Sulayman Nyang on a lease of a Toyota Sienna. He was a great communicator and we got the best price and quick availability compared to other local dealers. Process was pressure free and moved quickly. Love our new car!
Isaiah Smith was just great! He found the car I was looking for in just a few minutes after I pulled in, worked to get me the best trade-in value he could, got me approved quickly for a payment I can handle, and was exceedingly pleasant to work with. Great customer service; a real rarity these days!
Isaiah Smith was very professional, respectful, didn't push or pressure us to buy a vehicle. He was very knowledgeable and quick to answer all our questions, and if he didn't know he asked someone that did. We appreciated working with him and highly recommend anyone to ask for him for their next car buying experience.
Isaiah was very personable and easy to work with.
Franks was Very professional an efficient
Franklin was extremely patient and very helpful. Thank you so much
Andy was quick to respond and thoroughly walked me through the buying process.
Dj was Quick easy and professional. Definitely made me feel like family and adressed all my concerns.
Very friendly, no hassle, didn't lie about credit check and run me 5 times, like other companies have.
DJ Evans was a pleasure to work with and attentive to my concerns and questions. He helped me secure a deal on a car they just received and helped me through the entire process. Will definitely return if I ever need another vehicle!
Isaiah is very helpful and diligent
Isaiah Smith
I had an absolutely wonderful experience working with Isaiah! From beginning to end, he was respectful, well-mannered, professional, and extremely attentive to my needs. He took his time with me, answered my questions, and made sure everything was completed properly.
What I appreciated most was that Isaiah genuinely cared about making sure I was comfortable and completely satisfied with my purchase. I never felt rushed or pressured. His patience, kindness, and professionalism made my car-buying experience smooth and enjoyable.
I am extremely happy with my new Lexus, and I truly appreciate everything Isaiah did to help make this experience such ... Read More Google - Sep 22, 2026
Isaiah was very helpful with my husband and I when we were looking to purchase a new car. He wasn’t pushy, letting us take the time to make our final decision and helped to meet our budget. Great experience overall.
Isaiah Smith is a great sales rep! Highly recommended!
We purchased our first Toyota, a new 2026 Tundra 1794, from Germain Toyota of Columbus on May 16th, 2026. Unsurprisingly, it's a great vehicle with notable quality and excellent features. Our experience with the vehicle so far has been exceptional and so was our buying experience. We worked with Malcom Myers, Sales Consultant, and Lincoln Elston, New Car Sales Manager, and both were extremely professional and helpful throughout the entire experience. I highly recommend Germain Toyota of Columbus for your new vehicle needs and as importantly, working with both Malcom and Lincoln. I'll definitely return for all my upcoming service work ... Read More Google - Sep 21, 2026
Isaiah was able to help me
Germain did a great job and finishing my recall service. The service rep was great.
Bought a 2026 RAV4 from Germain Toyota of Columbus and had a great experience. B from Germain was excellent.He is kind and straightforward through the whole process. As a first-time buyer, I really appreciated how he explained everything without any pressure. Highly recommend asking for him.
Worked with sunny and Isaiah great help !!!!
Andrew was wonderful during the entire process. Extremely friendly and welcoming. He made what could have been a stressful buying experience simple and hassle free.
Sale Consultant Nyang was very professional and knowledgeable. He explained in details about each car I asked about. My wife and I end up with 2025 Honda Civic Hybrid.
Sulayman was so helpful and answered every question and took care of every detail. Thank you! I love my new car!
I wanted a 2026 Toyota Highlander Hybrid Limited and couldn’t find any anywhere. I got ahold of dealerships as far away as Indiana and still came up with nothing that fit what I wanted. I received a call back from Preston Jenkins at Germain Toyota in Columbus, Ohio and he is a superstar!! He took my order and had one built for me exactly the way I wanted, and I have to say I LOVE it!!! Preston kept in touch with me through the whole process and he is the sweetest young man with such a great personality! I got ... Read More Google - Sep 16, 2026
We had a great experience working with Bisham Biswa while purchasing our Camry. He was professional, knowledgeable, and made the entire process easy and stress-free from start to finish. We never felt pressured, and he took the time to answer all of our questions and make sure we found the right vehicle for us. If you’re in the market for a Toyota, I highly recommend going to see Bisham. He truly goes above and beyond for his customers and is someone you can feel confident buying from. Ask for Bisham — you won’t be disappointed!
Dj was great and easy to work with. Answered all my questions in a timely matter, wasn’t “pushy” trying to get me into something I didn’t want and made a great deal with me. Thanks again!!
Frank was a big help I'm glad I met him and he made my car buying experience quick and easy. Definitely recommend!
Frank great salesman.
I worked with Franklin and Isaiah. They were great to deal with, highly professional and helped get us into the car we wanted at a reasonable price.
Sulayman Nyang worked out a good deal on my new 2026 Toyota Corolla Cross.. my firsr time buying a brand new car.. No stress.. hes really good at what he does... see him for your car purchase...
Ask for Suleman Nyang at Germain Toyota!
I had an absolutely outstanding experience with Suleman Nyang. He is an exceptional sales consultant. He is very kind, knowledgeable, helpful, and professional.
From the moment I walked in, Sule made me feel comfortable. He answered all my questions with patience, never pressured me, and made the entire process incredibly smooth and easy. He was genuinely focused on finding the right car for me. He is also quite humorous and will genuinely bring a smile to your face.
If you are looking for a vehicle at Germain Toyota, I highly recommend you ask ... Read More Google - Sep 10, 2026
Frank provided great service
I bought 2 cars from sales person Luci Green who was great. Thought I had a problem with my Toyota but Brandon the service Mgr took his time to explain the workings of it. They both are great!!
I had Andy as a Sales person in the used car side. He was kind and went above and beyond what I would expect out of a young sales person.
Isaiah was great. Super nice guy and gave us the deal we wanted without any tough sell tactics. The kind of guy you’d want your mom buying a car from.
Moamen was a great help. I called as I drove to the dealership and the car was ready to test drive as soon as I got there. He was very informative and personal. He played some hard ball as expected but we ended up with a great deal on a used Camry.
Purchased a pre-owned vehicle from Isaiah Smith at Germain Toyota of Columbus. He was incredibly helpful and made the process smooth and easy. Would highly recommend the salesperson and the dealership.
I had a great experience with Toyota service today. Tara Farmer was extremely helpful, professional, and very friendly throughout the entire process. She made everything easy and took great care of me. Excellent customer service and a very positive experience overall. I would definitely give Tara Farmer 5 stars and highly recommend her. Thank you for the great service!
Best dealership
Shoutout to Isaiah for helping me!
Andy Yarple was fantastic in his thoroughness of explaining the entire process of purchasing a car from Germain and made the entire process stress-free & painless.
We bought a Certified Used car here and had a great experience. Our sales person DJ Evans was honest and helpful. He made sure to answer all our questions and addressed concerns about the car. Including the need for detailing, which he took care of. Everyone was helpful.
Isaiah was very quick and efficient with the process and helped me work a good decision on my car.
Isaiah help me
I brought a Hyundai Tucson from German Toyota recently as I already have a 2012 RAV4 and absolutely love it. I was not impressed with the newer RAV4. My experience was good and my sales consultant Moamen Gouhr was great!
Sulayman is the man… he got us everything and an excellent deal on our new van. Please see this gentleman he does everything with big smile clean heart. Go see him for all your car purchase.
Met Moamen Gouhr at Germain Toyota and he was the nicest young man I have dealt with in a long time. If he didn't know the answer to a question he'd find out. Answered all our question and explained everything to us.
Had an excellent price on the vehicle and our salesman Isaiah was absolutely amazing. Unfortunately, after the deal was done, we had to wait for over two hours for their Finance department just to sign the paperwork on a cash deal.
We where extremely happy with our experience Andrew was great made everything so easy
⭐⭐⭐⭐⭐
This was my first service visit after purchasing my Toyota RAV4, and I had a great experience with Tara Farmer as my service advisor.
Tara was very professional, friendly, and helpful throughout the entire process. I waited at the dealership while my RAV4 was being serviced and inspected, and she did an amazing job making sure everything went smoothly. She kept the process well organized, ensured the inspection and service were completed on time, and had my vehicle ready for handover as promised.
As this was my first visit after buying the RAV4, I really appreciated Tara making the experience ... Read More Google - Aug 29, 2026
Tara was attentive, informational and willing to help. Thank you for the help
Isaiah was very personal, patient, and knowledgeable. Made the whole process very easy and understandable
Tara was a big help!
I took My car to have it diagnosed suggestion I put an alternator and a Belt tensioner Explain to me that Toyota has a process. They don’t matter if that part is bad or not they have a Guide they have to go off of Whether is good or bad if it’s not Toyota, they can’t continue to test. the service manager named Brandon and the general manager took time to sit down and talk to me and help me understand everything was willing to help me so I am Extremely grateful for Mr. Brandon, he done ... Read More Google - Aug 27, 2026
Sulayman very good excellent
Sulayman was over the top!!! It was an absolute pleasure working with him!
Bought my first (used) car from German Toyota with Andy! Was a 10/10 experience, he made everything very easy, worked very well with my budget and helped with awesome rates for financing. Would recommend.
Had a fantastic experience with Sunny and Brian purchasing a new car. Straightforward and honest service from folks who were pleasant to interact with. Would definitely recommend their services!
This was the most painless car buying experience I’ve ever had. Sunny and Asher were a pleasure to work with!
Had a great experience with Germain Toyota. Preston was awesome. I appreciated his laid back attitude and how knowledgeable he was. Very easy to work with and would definitely come back again!
My wife and I can't say enough about Luci, Brandon and Brian! What a great experience we had with them. Their knowledge of the automobiles, financing, and support is stupendous. Its like being with family. My wife loves her new camry and my new Tundra limited is the mack daddy.
Isaiah was able to help me
This is only a 5 star rating BUT if I could double it Isaiah at Germain Toyota would truly get a DOUBLE PORTION. He was kind and awesomely patient with 2 sweet old Ladies that I bet he will never forget. Thanks Isaiah!
I am 80 years old and bought a number of cars. I have never had a better experience than I just had at Germain Toyota. Our salesman Sulayman Nyang was the best we ever had anyplace. Kept us updated good on delivery date and when th car arrived he made the buying process go much better than expected. The finance man was very informative and courteous. Thanks to all. The popcorn may have been a little to salty and old.
We recently purchased a Corolla Hybrid from this dealership and received excellent customer service from Andy throughout the sales process. Good communication, clear, kind, no pressure, efficient...it made the car purchasing process as least stressful as possible. Azher in finance also provided us with great service, helping navigate the process with humor and efficiency. It was the end of the evening on a Friday and we really appreciated both of these guys being willing to stay and finish up this process with us. Would certainly use this dealership again.
Isaiah was able to help me
Very detailed, accurate and patient. His explanations were helpful in closing the deal.
Great customer service. Listened to my needs and limits and was able to work out a deal for me.
Isaiah Smith is very talented having a cool personality and nourishes good customer service.
Isaiah was very helpful
Amazing service from everyone. Want to really thank AJ and Sully for all their help. Great car!!
What a great experience with such a wonderful personality. Sulayman Nyang is the GOAT in this industry for the Germains. Not only will he work a good deal that fits your budget. He will go above and beyond to get you the perfect car and car payment for you. Please see him for your next car purchase. 100% recommended
Vanessa was absolutely amazing! She was so sweet, caring, and patient throughout the entire process. We looked at so many different vehicles, and she never made me feel rushed or pressured. She really listened to what I wanted and helped me find the right vehicle for me. I left satisfied and happy with my purchase, and I’m so grateful for all of Vanessa’s help. Highly recommend asking for her if you’re looking for a vehicle!
I had a wonderful experience with Sulayman. Got all my questions answered
Huge thank you to DJ and Frank for helping me get a great deal on my car. I highly recommend them and their great service!!
Isaiah was great! He was very helpful, honest, and explained each step in an easy to understand way. He made the process easy and straightforward!
Isaiah was very helpful when my daughter needed to buy a car. He made the whole process easy and was straightforward and honest. Would buy from him again!
Update to an earlier review-
We recently purchased a vehicle from this dealership and had to make a return visit shortly after for a slight issue with the car. Honestly, even having to come back gave us an even greater appreciation for how incredible this dealership and their team are.
Starting with Avon, the Client Services Specialist — the REAL star of the show! He is absolutely hilarious, so easy to talk to and joke around with, and genuinely fantastic at his job. He made what could have been an annoying situation feel completely stress free. He is truly a breath ... Read More Google - Aug 10, 2026
Sulayman Nyang great experience, would buy another new car from him, hopefully he will be here 15 years from now.....
We drove from Cleveland to Columbus specifically for a car on their website, and I can honestly say it was worth every single minute of the two hour drive and the couple of hours we spent at the dealership. We will absolutely be coming back here for a long time to come!
First, DJ, our salesman- he was truly one of the kindest people we’ve ever worked with at a dealership. He was incredibly knowledgeable about the vehicles, patient, personable, and just genuinely enjoyable to talk to. He was also so kind and patient with my 13 year old. He ... Read More Google - Aug 9, 2026
Nice and delicious
Isaiah was very helpful, kind, and made the process smooth. I would highly recommend working with him on your next car purchase!
I had such a great experience at Toyota Germain of Columbus! DJ got me into a 2021 Grand Cherokee, and I couldn’t be happier with my experience.
I already knew which vehicle I wanted, and DJ reached out to me the same day to see if I wanted to come in for a test drive. He was super helpful from the very beginning!
I work third shift and had my baby shower around the same time, so my schedule was definitely a little crazy, but DJ was so flexible and worked around my availability. He was very communicative, kind, patient, ... Read More Google - Aug 8, 2026
(Translated by Google) First-class service. (Original) Atencion de primera.
Worked with Isaiah
Had a great experience buying a used car here. Andy was fantastic, helpful, and transparent. The process was easy from start to finish. I called a lot of dealerships during the process to compare different options and prices, and the quality of care absolutely earned my business.
Sulayman Nyang was a pleasure to work with. He was great at communicating through the process, attentive to each and every question or concern that my family and I had brought to his attention. The only complaint I had which wasn’t a direct reflection of Sulayman was the wait from the time that we were done with our paperwork to the time we got to be in contact with the the finance staff. Everyone was great it was a pleasure to buy from Germain Toyota.
