Customer Testimonials
From start to finish, this was the smoothest process I've experienced yet in buying a car. Chaz went above and beyond to make sure everything was seamless and efficient. I've truly never worked with a salesman that was so respectful of my time. Even after my car arrived and we noticed it hadn't been cleaned yet, he made sure I could come back and get a full detail and full tank of gas as soon as possible. I'm thrilled with my new Corolla and can't thank Chaz enough!
Souleymane is a very valuable Sales Agent, very nice and always gives wise advice for the best interest of his customer. We really appreciate how you welcomed and took your time with patience to help us buy our dream vehicle. And thanks also to all your colleagues namely Bryan and Tonny..
A Germain customer for over 30 years. Always a great experience. Chaz and the team at Germain made this another smooth transaction. Will continue working with them in the future.
Germain Toyota, I have to give a 5 star rating for one of your sales reps Greyson. This gentlemen help me through the process of always giving information when I called, but also when I needed parts for the Jeep he sold me. His professionalism on getting the bolts needed for my front caps on steel bumper and Manuals for my Jeep was going above and beyond expected. Thanks again Greyson and keep up the great work. Patrick McCray
Chaz and Charles were helpful, responsive, friendly, and fast. We appreciate their help.
I was very satisfied with buying my new car. The salesman, Sulayman, was professional abd patient in taking the time to assist me with my questions and options. I was pleased with the finance representative who also answered all my questions very well. When I picked up the new car, I had a little bit of a wait, about an hour. However, the wait was worth it when I saw how nice the car looked when it was delivered to me. This is my 2nd Toyota that I have bought at this dealership and I want to compliment the service ...
Kenzie was extremely helpful and excellent to work with. Even though I am in another state, she made the whole process very easy to purchase the car. Definitely on my shortlist of places to look for cars in the future because of this experience. Thanks Kenzie and Germain Toyota of Columbus!
Chaz was great , he helped me and my grandma get me what i wanted! He did have some customers that kinda piled up on him but he handle it well! Thanks again Chaz!
Chaz was super helpful in getting me my first car. He made it a great experience and I got the make and model I had been looking forward to. One year later I’m still super happy with my purchase!
I can’t speak highly enough of how well my wife and I were treated yesterday. Both Tyler N. and Tom L. were efficient and courteous, in getting us the deal we’d hoped for on a used 2021 Toyota Tacoma TRD Sport 4x4 in sweet voodoo blue. My son calls it the “blue taco 🌮 “ 😆 For the first time ever in all my car buying experiences (and I’m nearly 50), they even FILLED the tank with gas before we left. Well done fellas! That was a nice touch and the type of experience/service that’s far too often forgotten, nowadays. ...
After going to 5 different places attempting to get a tired repaired these guys got me in an out under an hour
Righteous, Isiah, Asher and the whole team and Germain Toyota of Columbus were great to work with throughout the whole process of purchasing my out of state vehicle. The communication between us all was top quality and the team continued to keep me in the loop the whole time, each step of way! I was a little reluctant to buy a car out of state as it was my first experience but the team made it simple, seamless and didn’t miss a beat with customer service! They are a great team to work with! Righteous, Asher and Isiah, thank ...
I was so pleased with the experience! I wasn’t expecting to purchase a car until I came in today they had great options for used cars on low budget. Very relaxed and adaptable salesman named D’Lacy. He helped out very patiently and efficiently.
Tyler Norris provided excellent service.
If you’re looking for a good experience in car sales definitely recommend Tyler. He works for your unique situation, and does his best to get what you’re looking for. I’ve always hated dealership interactions, but Tyler made it less stressful.
Had a great experience working with Tyler and the manager, Mike. Tyler was a great salesman who listened to what I was looking for and then found me several options to pick from. We test drove multiple vehicles, and he went over the features of each, answering my questions so I could make an informed decision. Tyler was thorough, upfront and considerate of my time. He was also a pleasure to work with and had great positive energy. Will definitely come back here to work with Tyler in a few years when I need to help my daughter buy a ...
Want to thank Tyler Norris for an excellent car buying experience. Very customer service focused, very conscientious, and very professional. I would highly recommend him. He actually made the car buying experience pleasant thank you, Tyler.
Tyler was great! He was able to secure the car I wanted and made sure to have it ready just the way I like it.
We looked for a 2023 4Runner for several weeks and found a couple we liked. Our trouble was finding a salesperson we also liked. We had one dealership tell us they wouldn’t take our check from my credit union because they wanted us to finance through them. We then found exactly what we wanted at Germain Toyota and Tyler Norris made our 2 hour trip to purchase worthwhile. He is extremely professional and he communicates as well as anyone I’ve ever dealt with. When I’m ready for my next Toyota, I’ll call Tyler at Germain. Thanks, Tyler!
I’m so happy and pleased with my experience at Germain Toyota and with Tyler Norris. I had been searching for a 4Runner since May/June and worked with 4 other dealers and none of them tried to work with me or seemed like they wanted to help. I called Tyler and he was so helpful from the very beginning. Got me everything I wanted and more with my 4Runner. I would recommend Germain Toyota and Tyler over and over to anyone that asks about my car.
I dealt with Tyler and he was great! Very friendly and informative. Definitely a subject matter expert. Everything was smooth and easy. If you’re in the market for a new car, come here and ask for Tyler.
Worked with Tyler and bought a new RAV4. He was great in helping me reserve the car, answering my questions, and going over everything in the new car. No pressure tactics and very professional. Thanks for the great service.
Tyler made the process super easy and I truly appreciate him. If you need a car he's the guy you need to see.
My name is Alesia. D’Lacy sold me a great vehicle for a great price. I’m a happy customer!!! From Lincoln Nebraska.
Easy to find. People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking for a car.
Fantastic customer service, great location, and affordable pricing! I had a wonderful experience from the test drive to the purchase. Everyone there took great care of me in the purchase of my Toyota Camry, especially D'Lacy and Tom!
Great experience! Chaz was my person he was very helpful with me finding a car a worked with me ! It really was a celebration when I signed those papers because I had been without a car for 7months ! An Chaz made it happen for me ! I really appreciate him a lot ! Also my door was messed up an he got it in right away to get fixed a made sure everything was in good shape for me ! THANKYOU SO MUCH REALLY HELPED ME REACH A GOAL
Great customer service.Willing to work on an agreement on price.And with a great review a clean car and gas.Thanks
Had a great experience with Chaz. Fairly low pressure environment. We came in with another trade in offer and financing and they essentially matched it without us having to fight for it.
Excellent experience, the car salesman was very helpful and friendly. They helped me search through their inventory and find the perfect match.
Germain has an awesome staff! I had a wonderful experience working with their team. *Kenzie started us out on the right foot by being super helpful and never pressuring us. She went above and beyond to help answer any questions we had. She stayed late and came in early (before working hours) to make sure we would be able to get the car pre-purchase inspected. We really appreciate her dedication! *Greyson had to pinch hit for Kenzie as she wasn't feeling well, but we were able to finish the deal with him without any issues. In fact, this is ...
Smooth and easy. Got what we needed, fairly painless
D’Lacy at Germain Toyota was very personable and patient in our first car buying experience. I appreciated the upfront attitude and all of the friendly faces at their dealership! Thanks again!!
I purchased a vehicle for the first time through Preston and he was amazing. Anywhere else I went to look at vehicles nothing was really explained to me and everything was just confusing. However, Preston made sure that nothing went unexplained and gave me really helpful advice every step of the way. Really appreciate him going above and beyond for me.
This was a fun experience and an eye opening one, it was my first Car but Paul was a great help towards the efforts of getting the vehicle, though I didn’t get the Ideal deal they broke it down in a reasonable manner
Chaz was awesome, hooked us up with a great deal. Everything was professional and organized
Paul Winstead at Germain Toyota really went the extra mile to get me the truck I was looking for. Paul sourced the exact 1794 Tundra since they didn’t have what I wanted on the lot. Had it on the lot and ready to go in a short amount of time with great communication from my initial visit to the day I picked it up. Paul and the entire Germain staff that helped thru-out my vehicle purchase were all top notch. Definitely recommend contacting Paul at Germain if you’re looking for your new Toyota.
The first thing just say Thanks ! for GERMAIN TOYOTA , They had the most amazing experience at this dealership and I recommend asking for Chaz, He was the best sale person and great experience did a good job with everything, who need a new cars go GERMAIN Toyota
Chaz was a great help and pleasure to work with while getting my new car. 10/10, absolutely recommend
I have purchased multiple vehicles here. Service is excellent. People are professional.
Paul was the best sale person. Did a good job with everything.
I had the pleasure of getting my first car from Germain toyota with the help of Greyson Mathis. Greyson was very professional and although it took a while Greyson stayed past his shift to help me out, to insure I got my car and was satisfied. If your looking for a car I recommend this place.
Patient, comprehensive and wise as a saleswoman Kenzie Conley has very excellent quality. She took the time to help me find exactly what I wanted and get a good deal. kind like her and very professional. I therefore highly recommend Kenzie at Germain Toyota. you must be very proud of Kenzie, she knows how to make customers happy with a great deal. I not only see the good deal but also the kindness she shows in helping me. Congratulations to you Kenzie.
Thank you Paul - you made the process of leasing a new Tacoma easy and hassle-free.
Paul was so helpful and efficient during the entire process. Overall great experience.
Fast service and very knowledgeable! Paul was great.
Was searching for my first car, and Preston was super devoted to helping me find whats right for me. Despite being late in the evening he showed me lots of options, helped me understand the financing process before I went, and made sure I was happy. There was a good atmosphere of long term care, and the man who did the financing (name is escaping my mind) stayed extra late to take care of me. Feel taken care of and not taken advantage of.
D’clay bass was very helpful, was easy to trade in, and we recommend
Had a great experience with Chaz. He definitely made sure he did whatever he could to make sure we found something we liked and something that fit in my budget!
I had the most amazing experience at this dealership! Everyone was so nice - especially D'Lacy Bass. Definitely ask for him. He's the bomb! Very nice and very professional.
Wow!! Where do I begin because there are no words great enough, to explain my sales experience w/Paul. I’m blessed beyond belief for the experience he provided & I can’t express enough thanks! 5 stars all the way!!
I came here to look into Corolla’s after a horrible accident and totaling my car of 12 years. Paul Winstead made the process of buying a car so much better than what I was expecting! He was not pushy and was straight forward with any questions I had. I genuinely felt like he was just as excited for me to get a new car as I was and that nothing was forced or an upsell. I needed something reliable, safe, and that could take on a lot of miles and Paul hooked me up with just that. If you go ...
I had an outstanding experience buying my first car here. I highly recommend Tyler Norris!! He answered all of my questions and helped me find the car that suits me.
Great experience! Tyler, awesome salesman.
Bought a truck from D’Lacy Bass, he treated us with the best hospitality and got me in the truck I wanted at comfortable price!
Purchased two (2) vehicles yesterday for our nonprofit and very, very pleased and grateful to all the wonderful folks at Germain Toyota. From Paul Winstead in sales to Asher Puri in F&I; to General Sales Manager John Woody, we are truly satisfied and grateful for a most expeditious sales process. Thank you to all the good folks at Germain Toyota in Columbus !!!
My experience at Germain Toyota of Columbus was SPECTACULAR! Paul Winstead is professional, also a Veteran, and Asher Puri made the financing seamless! I HIGHLY recommend Germain Auto! Thank you!
My family has been serving our vehicles with Germain Toyota for many years and have always received great service the waiting area is always clean and inviting. Today we not only came to have one of our vehicles serviced but to also look at purchasing a used vehicle. While in the lot looking at cars my husband and I were promptly greeted by salesman D'Lacy B. D'Lacy offered assistance in looking at vehicles, and any additional information about the vehicles without being pushy which was very much appreciated as car buying can be stressful. We did look at ...
D’Lacy was Great and his customer service was on point!
D’Lacy has great customer service, patient, and helpful!
Great dealership! Very helpful and friendly.
Malcolm was a wonderful salesman. He made an effort to find the Highlander I wanted, and he found it quickly. He went above and beyond to make the car buying experience positive.
Tylor was great!!! I recommend him very polite great spirit was in and out and down to earth go see him
Chaz was the best salesman ever. He kept me updated while I waited a good month for my car to come in. If I couldn’t answer my phone, he would send a text letting me know the update (very handy for a teacher like me). The process was great and as I first time car-buyer, I couldn’t have asked for a better experience.
I had a great experience working with Luci Green! She was very kind and helped me save a little money on my new to me car. I feel like I got a good deal and Luci made sure the gas tank was filled up and ran the car through the wash for me which was really nice of her! They were able to get me a good rate and low payments through Toyota Financial. It took a little under an hour and a half from start to heading off in my new car. I would recommend seeing Luci Green at ...
Laid back salesmen. Spoke to a truck expert who gave me a great deal of info, had not encountered this expertise from another dealer. I did not purchase anything from them, yet they serviced issues on my new Tundra, informed me of a crucial safety recall and took ownership in the reimbursement for my recalled part. The Service Director, Parts manager and others all did their best to help me get back on the road safely and receive what had been promised to me. You are in good hands with this team.
I want to really thank Zak Carrabine and Eman Qadir for going above and beyond with helping us with our car situation. We were driving across the country for a move and found out here that my car would not be able to drive anymore. They went above and beyond to make sure we were taken care of and offered many solutions for our unfortunate situation. Thank you so much, we appreciate it!
Chaz Caldwell was my sales consultant. He was honest, understanding, knowledgeable, courteous and sold me a car. I am extremely grateful I ran into this man. I recommend asking for Chaz at Germain Toyota. I will return when my child is old enough to drive or I want to trade in my new purchase, which I don’t see happening ANYTIME soon.
Worked with Chaz on purchasing a vehicle. He made it quick and easy and was understanding of my concerns both with the car and with financing. Would work with him again.
Bought my car here, excellent place!
There employers EMAN QADIR. Was great helping employers at German toyota of Columbus. Appreciate the help from Eman QADIR
Service advisor Matt Koch is awesome! He took the time to carefully explain everything and truly cares! Highly recommend Germain, and Matt!
This was my first time at Germain Toyota and I can fairly say that because of Eman Qadir our salesman, we are customers for life. He eased us into the process and kept us well informed about our brand new vehicle every step of the way. He explained every little detail and answered all our queries with patience. It was a seamless process and very well organised. Once again I would highly recommend going to Germain Toyota of Columbus especially Eman Qadir.
Eman was a great salesman! Very respectful and made the car buying process very smooth and easy.
We recently purchased a beautiful Toyota Highlander from Germain Toyota in Columbus, OH. The entire staff at Germain went above and beyond but especially, Chaz. We had spoken with Chaz on the phone and he greeted us warmly when we arrived for our test drive. The car was ready and waiting with the air conditioned seats on. The sale went smoothly to include a full tank of gas when we departed in our Highlander. We have no hesitation in calling Chaz and Germain Toyota for our future car purchases.
Great experience working with Eman , very professional and knowledgeable gave me a great deal. Highly recommend him.
Thank you Eman! Quick and painless, appreciate everything!
Eman Qadir was extremely helpful and professional. This was the fastest, easiest car transaction ever! Thanks so much Eman!
Thank you to D’lacy for being so kind and helpful to us! And answering all the questions we had.
Went for an Oil change today and was out in an hour. Was provided detailed reports and video on the routine inspection for my preview. Chris Curtis was very professional and courteous. Recommended
Eman was very helpful and patient with the selection of my new Toyota Tacoma. Took his time explaining the features and kept me up to date as to the trucks arrival.
Good first-time car buying experience
I have been looking for a car for my Dad for couple of months and Eman the sales person has been a greatly patient with us while we await for the correct car to arrive or is allocated to the dealership. Only reason I am not given 5 because the purchase still needs to be made, but we are only going to buy at this wonder dealership and with Eman. They are very friendly, accommodating, very patient and just great experience over all.
Eman was wonderful and very helpful. I would recommend him and Germain Toyota to my family and friends
I went in about a month ago to look at a Jeep wrangler that I saw on the website and it was sold right as I was getting ready to test drive. I was working with Paul at the time and told him what kind of Jeep I would be interested in and my price range. As jeeps came in, he would text me pictures and information about them. I went in last week and purchased on of the jeeps Paul sent me and I love it. I appreciate Paul for keeping me updated on all the jeeps coming in ...
We have a great deal with D’Lacy Bass. He is a great guy to work with…
I must say that D’Lacy Bass was very patient with me and an excellent sales consultant. I would also like to thank Asher Puri for getting me financed. I have been a long time customer and will continue to be.
I had a great experience. Eman was an outstanding salesperson, showing both character and knowledge throughout the process. Even better, he made the process very efficient and valued my time. I even returned a month after purchasing my car to sell a vehicle and he got me a great offer on my used car.
Went in not expecting anything good But malcom and Aj got me into my dream car Gave me upfront answers no Bs I’d highly recommend…and there’s no pressure everyone has you’re best interest in mind 🙌🏾❤️
Great service and professionalism. Chris was incredible and helped me with everything that I needed
