Customer Testimonials

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DealerRater Mar 18, 2019
 

Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment.

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DealerRater Mar 18, 2019
 

Never in my wildest dreams did I think buying a car would be this easy when it hasn't been before. Germain Toyota, thank you. Tanesha Dixon, you handle your business! All I had to do was come in and sign the papers. Having videos of the available cars make it so easy for people like me who are busy. So my advice to anyone who is shopping for a good used automobile ; Don't hesitate...go straight to Germain Toyota and ask to see Tanisha Dixon...She will get the job done right. Thank you Tanesha Dixon, I absolutely love my 2013 Toyota Camry! Judy A. Dyer

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DealerRater Mar 18, 2019
 

This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander and it was the best vehicle we have ever owned...We purchased another Highlander and look forward to the same satisfaction in driving our new one!! From the first person we spoke with until the last one that reviewed everything about our new vehicle we couldn’t have asked for a better experience!! We will definitely be back!!

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DealerRater Mar 18, 2019
 

We were greeted not harassed; test drove and no hassle to purchase. Wonderful service throughout the full process. Thank you Jason for such wonderful service.

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DealerRater Mar 14, 2019
 

I have always been promptly received and had friendly service reps who give clear explanation of work that was to be completed or needed. Thank you Germain Toyota of Columbus!

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DealerRater Mar 14, 2019
 

My girlfriend and I drove nearly 2hrs from Wadsworth, OH in the rain to look at a 2012 Honda Ridgeline. Tanesha had it pulled inside so we could look at it without standing in the downpour. The price negotiation was painless. I noticed a screw in a tire on the truck but being Saturday evening and nearly closing time, all the technicians were gone. Tanesha assured me the tire would be fixed on Monday and then the vehicle could be delivered to my home on Tuesday. Tanesha stayed after the dealer closed for the night to make sure I got through financing smoothly. Asher Puri, also stayed late to get my paperwork complete. I have purchased over a dozen vehicles at various dealers and this was the fastest I have ever gotten paperwork signed. Asher moved through the paperwork seamlessly all while telling us stories about his family and his office decor. The conversation and interaction with Tanesha and Asher was refreshing and worth the 4hrs in a car on a Saturday night. On Tuesday, the Ridgeline was delivered to my home, 2hrs away, as promised.

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DealerRater Mar 14, 2019
 

I had a great experience buying a Toyota. They worked with me to make me feel comfortable, and also good about my purchase. Couldn’t ask for more.

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Google Mar 14, 2019
 

They are friendly and great, the sale guy tended to my every needs for I look for in a vehicle. Wasnt pressured to buy anything I didn't want or couldn't afford. They reach out and make an effort to see how I like my new vehicle and everything.

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Google Mar 14, 2019
 

My girlfriend and I drove nearly 2hrs from Wadsworth, OH in the rain to look at a 2012 Honda Ridgeline. Tanesha had it pulled inside so we could look at it without standing in the downpour. The price negotiation was painless. I noticed a screw in a tire on the truck but being Saturday evening and nearly closing time, all the technicians were gone. Tanesha assured me the tire would be fixed on Monday and then the vehicle could be delivered to my home on Tuesday. Tanesha stayed after the dealer closed for the night to make sure I got through financing smoothly. Asher Puri, also stayed late to get my paperwork complete. I have purchased over a dozen vehicles at various dealers and this was the fastest I have ever gotten paperwork signed. Asher moved through the paperwork seamlessly all while telling us stories about his family and his office decor. The conversation and interaction with Tanesha and Asher was refreshing and worth the 4hrs in a car on a Saturday night.On Tuesday, the Ridgeline was delivered to my home, 2hrs away, as promised.

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DealerRater Mar 12, 2019
 

I want to begin by thanking Lisa Marasek and your service department for doing a wonderful job on my truck. Lisa kept me informed and up to par on everything as it was being done and I really did appreciate that. She is a compliment to your department.

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