Customer Testimonials

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Google Sep 19, 2024

I recently got my car from this dealer and everything went smooth thanks to the best sales advisor Greyson. All the questions were answered with reasonable answers. Greyson is a very intelligent young man. Thank you for all your help Greyson, I wish you all the best for your bright future. You got this!!

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Google Sep 17, 2024

Upon my car search, I contacted at least a dozen different dealerships. Trust me when I say no dealership has ever been as straight forward as Chaz and the team at Germain. You won’t get a better deal on pricing anywhere; this place wants to sell cars. And they provide up front pricing, no back door fees like other places. If you live anywhere in Ohio, this place should be your first contact.

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Google Sep 17, 2024

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Google Sep 17, 2024

We worked with Greyson Mathis at Germain Toyota who helped us with our purchase of our new Toyota Land Cruiser. Greyson was very knowledgeable and thorough and a pleasure to work with. Demetrius Davis in Finance was also great to work with and a great guy. They both represent Toyota and the dealership very well.

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Google Sep 15, 2024

My wife and I had a great experience buying a pre-owned vehicle at this location! Isaiah was fantastic and worked hard to make something work for us after our initial vehicle didn’t work out!

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Google Sep 14, 2024

Isaiah.has been very helpful with my car buying process. Very knowledgeable and easy to work with.

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Google Sep 14, 2024

Great experience! Isaiah made the process a breeze!

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Google Sep 13, 2024

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DealerRater Sep 11, 2024

This was our first visit to this dealership and Franklin and Asher took very good care to assitst us and help us through the purchasing process!

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Google Sep 10, 2024

After a few texts with Kevin, I drove 2 hours to test drive the Toyota Tundra. I received excellent service and in the sales dept by Kevin. No rush or hard sales tactics. Kevin’s took the time to explain all aspect's of the Tundra. I would highly recommend Kevin for your next Toyota purchase.

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Google Sep 8, 2024

Greyson helped me get the car I wanted. Hybrid Corolla Cross are very hard to come by so putting a deposit down on one that was still in transit was the way to go. Greyson is a bright, young sales person who is very kind and knowledgeable. AJ in finance was also nice, knowledgeable and easy to work with. I helped Lincoln get the Hawaii license plate to add to his collection. The service I received here is unmatched so I highly recommend Germain Toyota for your new car needs!

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Google Sep 6, 2024

I worked with Greyson Mathis my first time visiting Germain Toyota and he was great to work with the entire time. He Help me find the car that best fit my budget. He is professional and knowledgeable. Greyson is amazing.

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Google Sep 4, 2024

Had a great experience buying a car with Sulayman. Made it easy, gave straight forward information and was responsive at all times of the day to answer questions. Great customer service.

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Google Sep 4, 2024

Bought our 2nd camry here. They will lowball on trade in, but still worth a visit. Excellent service by Malcolm.

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Google Sep 4, 2024

My partner and I worked with Righteous to find my new used car, and he was AMAZING. Super friendly and understanding, really wanted to make sure we got exactly what we wanted and not settle for less. We originally went in to test drive a car, but it was sold the day before our appointment. Righteous showed us similar models but the one we liked best was just too expensive, and they couldn’t really take too much off (understandably so, it had super low mileage). He called Aimee to help and they were able to look at the cars ...

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Google Sep 4, 2024

Isaiah Smith was great to work with. He is polite, professional and knowledgeable. He helped make the process painless.

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Google Sep 3, 2024

He really did good job and that was so fast

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Google Sep 3, 2024

Our car-buying experience at Germain was very positive, no complaints. Working with salesperson Amanda, my wife and I put a deposit on a car that was in transit. Amanda notified us promptly when it arrived at the dealership, and we came in with questions and a checklist, which she handled patiently and politely. She seemed very trustworthy, and didn't pressure us at all. In addition, she was friendly and upbeat. As seniors who are very careful with their money, my wife and I don't really enjoy big-ticket purchases. But, starting with Amanda, Germain made the whole experience--from deposit ...

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Google Sep 3, 2024

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Google Sep 3, 2024

This place is a great place for first time car buyers and our outstanding salesman Chaz was such a great help every step of the way. I am 18 with no credit history and had no idea how to buy a car, but left the lot with a reliable and affordable purchase! Thankyou Germain Toyota and Chaz!

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Google Aug 31, 2024

Recently purchased a Corolla Cross Hybrid. Worked with Preston Jenkins. Preston was very easy to work with and kept me very informed on where the car was in the process. Once the car arrived at Germain and we went to pick it up, Preston was so much fun to talk with. He did his part quickly and smoothly. I would recommend Preston Jenkins to help you when purchasing a car at Germain Toyota.

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Google Aug 31, 2024

Good 👍

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Google Aug 31, 2024

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Google Aug 28, 2024

Great job. Loved working with Franklin Robinson. He is Amazing to work with really friendly and caring

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Google Aug 28, 2024

We had been considering a new Sequoia, but the thought of searching and bargaining was painful. Chaz reached out to us and made the deal happen! I’m in love with my new Sequoia. It started out as a date night and ended with a new beautiful Toyota to haul around our HUGE family! Ty Chaz! We’ll be back to Germain!

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Google Aug 27, 2024

I purchase a car from Mr. Sulayman... He was very nice in helping me pick a car. I would recommend him to anyone that's looking for a car or truck.. Mr. Salamander has excellent customer service skills... I was very satisfied with him and the car

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Google Aug 27, 2024

Isaiah was super helpful and made my car buying process easy! Thank you!!!

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Google Aug 27, 2024

I had the best and by far the easiest experience purchasing a car with Chaz at Germain Toyota. He’s professional, knowledgeable, and patient. He answered any questions I had and really made sure I understood my car features. It’s my first time buying a car so, I was really nervous. But, Chaz made communication super simple and straightforward. Would recommend him to anyone!

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Google Aug 25, 2024

Amazed at how wonderful the whole experience was with my recent purchase. Malcom M contacted me via a google search I had completed looking for a Toyota Highlander. He was excellent in helping me with my quest. He was in constant contact with me about the status of the vehicle. Malcom was so informative in answering all of my questions. He was so patient as I had a lot of them! I went through the specs one by one and he knew about every one of them. After I purchased the vehicle he was available the next day to review ...

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Google Aug 25, 2024

Great experience

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Google Aug 25, 2024

It was excellent

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Google Aug 20, 2024

AWESOME! AWESOME! Isaiah met us outside when we got out of our car. Super nice. Worked with us and explained everything during the entire buying process. Would recommend to everyone.

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Google Aug 20, 2024

Sulyman was incredible to work with! I really feel like this dealership went above and beyond to work with me. Great experience and would highly recommend

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Google Aug 20, 2024

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Google Aug 18, 2024

I traveled from about two hours away, Isaiah had all my paperwork ready when I came in, no muss no fuss….Couldn’t have been friendlier or more helpful with all my needs. Thoroughly enjoyed my new truck buying experience!

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Google Aug 18, 2024

Fantastic salesperson - Isaiah!!!! Super nice and quick process. Highly recommend this dealership….I would give more than 5 stars!!!!

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Google Aug 17, 2024

Isaiah was very nice and helpful. Highly recommend him!

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Google Aug 17, 2024

Great experience with Isaiah! Very helpful, did not put pressure on me and worked with me and his manager to try and get me the best deal and price. Walked away with a new car!

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Google Aug 16, 2024

Great person to work with he's awesome

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Google Aug 14, 2024

My experience with my salesman,Frank, was fantastic. He was not high pressure, and was so pleasant to deal with. He took me for a ride in the vehicle I was interested in, and explained all the available features, with clarity and understanding. Germain Toyota is very fortunate to have such a customer friendly salesman. I was interested in another vehicle, at another dealership, but , after dealing with Frank, I felt he was more honest, and forthcoming, and decided to purchase the vehicle from him. I would like to personally thank him for a wonderful buying experience.

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Google Aug 11, 2024

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Google Aug 10, 2024

Isaiah was fantastic. Very helpful and was able to get us a fantastic deal on an awesome truck.

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Google Aug 10, 2024

Expert and professional service

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Google Aug 7, 2024

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Google Aug 7, 2024

Great service! Very polite and knowledgeable!

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Google Aug 6, 2024

A great buying experience all around! See Auto Sales Specialist Righteous Bridges. There are no high pressure sales with him and he is a calming presence. Buying a vehicle can be stressful, not today! Righteous is great to work with and his manager. A smooth buying process. Thank you!!

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Google Aug 6, 2024

Come in with 2 vehicles in mind. Isaiah was quick to get us behind the wheel for a test drive. The process went smoothly.

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Google Aug 4, 2024

Thank You Chazz for the help!! The previous couple days leadin up To gettin car from Germain Toyota ,I HAD HORRIBLE time with Toyota Direct, communication was bad plus was lied to over etc... Was trying ti get stuff setuo online iver ph.. It was just a com6lete disaster... long story short ...I contacted Germaine Toyota was setup with Chazz and from there everything went smooth and got the car I wanted no hastles etc.... Thank you Chazz and Germaine Toyota...I AM NOW A TOYOTA MAN 4 LIFE AND WILL BUY ME A TUNDRA FROM THERE IN FEW YEARS ...

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Google Aug 3, 2024

Great people and very helpful. Very hard to find respectful and professional people. They are it. Will shop there again!

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Google Aug 1, 2024

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Google Jul 31, 2024

Amanda helped us find our son the perfect car for his 16th birthday. She is amazing!

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Google Jul 30, 2024

Made my visit very pleasurable. Awesome service . Thanks

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Google Jul 28, 2024

Excellent experience from start to finish! Drove 2+ hours and would drive even further to deal with these amazing people. Grayson, our salesperson was top notch. He went above and beyond to ensure my happiness. I have to throw in that Asher, our finance guy was amazing and top notch as well. Both were super friendly, helpful, and professional. Don’t think twice about heading to Germain for your next car. Can’t recommend them enough! I love my new Tundra! Thank you all so much!

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Google Jul 27, 2024

Isaiah was great to work with, very professional and answered all my questions

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Google Jul 27, 2024

I do applaud Isaiah Smith for being of great help. I got exactly what I wanted.

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Google Jul 27, 2024

Bobby was great & also Tom ! I definitely recommend !

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Google Jul 26, 2024

Chaz helped me get my first car and made the process very simple for me even tho I made it difficult for him. I appreciate his help very much

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Google Jul 26, 2024

I saw a car that I wanted to see in person at the dealership online and ended up reaching out for a test drive. Preston Jenkins helped me with finding the right fit for me and my budget. I am very happy with my "new to me" electric vehicle. It suites me perfectly! Thanks to Preston and Austin Castin for their help! 😁

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Google Jul 25, 2024

Bobby is a good salesman. Very nice.

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Google Jul 24, 2024

Isaiah was great!

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Google Jul 23, 2024

Bobby was very helpful in my search for a new car.

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Google Jul 21, 2024

Bobby was a great help and a pleasure to work with

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Google Jul 20, 2024

If you are looking for gr8 deals and 5 star quality service , Germain Toyota is where to get the best .

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Google Jul 20, 2024

Had great customer service isaiah smith was great to deal with on our new car

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Google Jul 20, 2024

Bobby gave me the best customer service ever! Very warm and personable! Will definitely come back to him.

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Google Jul 20, 2024

Isaiah was a great sales consultant knowledgeable and nice person

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Google Jul 19, 2024

I recently relocated from Europe to the US for work and faced challenges purchasing a car due to my lack of a credit score. After a negative experience at another dealership where I felt profiled and disregarded, I was fortunate to meet Amanda Trout at Germain Toyota of Columbus. From the moment I walked in, Amanda was incredibly understanding, professional, and supportive. She took the time to listen to my situation and went above and beyond to find a solution that worked for me. Her dedication and expertise made the entire process smooth and stress-free. I am extremely grateful for ...

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Google Jul 18, 2024

Staff is always very helpful & knowledgeable on all my vehicle repairs.

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Google Jul 17, 2024

DEALT with a Righteous soul.. I came in one Saturday and left with a car. All thanks to fine service of a salesman named Righteous. I bvb believe he will try to be fair.. Also shout out to Tom L. another fine member of bv their staff. So not just one but two thumbs up 👍👍 K. Marquis

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Google Jul 15, 2024

Bobby was outstanding had a very positive experience. Pleasure doing business with you!

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Google Jul 12, 2024

Sulayman did a fantastic job with the purchase of my used vehicle. I got here before they opened and he was the only one here. Greeted with a smile and very personable. Tom the finance manager was super easy to work with. He gave me options based off my needs and very quick to finish my paper work Come see both of these for one of your best sales experiences.

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Google Jul 10, 2024

If you go to this location ask for Amanda Trout. She was so helpful and really just went above and beyond for me truly. I spent about a month looking everywhere for a car but once I talked to Amanda I decided I didn’t want to do my business with literally anyone else but her. I came in probably five times looking at anything and everything and she was more than willing to help me every time. She’s genuinely so kind so do yourself a favor and ask for Amanda 🙂

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DealerRater Jul 10, 2024

Brian Delcid made my Toyota Camry purchase a pleasure. Not only is he knowledge, he is personable and dependable. Because of Brian’s professionalism, I will continue to use Germain.

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DealerRater Jul 8, 2024

Excellent customer service with scheduling my appointment with the service representative and knowledgeable about what’s needed to be done

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Google Jul 7, 2024

Excellent customer service from Bobby fox out here recommended highly

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Google Jul 6, 2024

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Google Jul 5, 2024

Best customer service ever Sulayman and Asher these guys were very helpful for whatever needs you may have 👍

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Google Jul 4, 2024

Amanda was an outstanding rep who took care of me. I have purchased a few cars here. I will say it’s located in the hood and I do all my Toyota care in Dublin.

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Google Jul 3, 2024

Amanda Trout was absolutely wonderful! Communication was constant and she was very informed and explained everything.

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Google Jul 3, 2024

Great experience buying our new to us truck with Amanda Trout's help. She was very helpful and I'd recommend.

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Google Jul 3, 2024

Amanda was the sales person that helped me and she was great! Love my new car and the whole experience was easy!

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Google Jul 2, 2024

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Google Jun 29, 2024

Worked with Kawika. He was fantastic throughout the whole process. Very personable.

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Google Jun 29, 2024

Bobbie’s the best car dealer I’ve ever spoken to, overall just a great guy.

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Google Jun 28, 2024

Best Service from the sales department, very friendly, descriptive about all features. Highly recommend please connect with Sulayman at Germain best in business.

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Google Jun 28, 2024

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Google Jun 27, 2024

First and foremost I wish to express my gratitude to Germain Toyota for the excellent service that I received while making my purchase for my new vehicle. And I especially want to thank salesman Sulayman Nyang for his outstanding service. It was greatly appreciated.

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Google Jun 26, 2024

I appreciate the work they do especially Bobby The guy was very helpful from the jump , we connected like we where long time best friends the guy has great work ethic and I hope whoever buys a car from this dealership gets to experience working with not only Toyota but Bobby 🤝🏽

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Google Jun 25, 2024

Sulayman was instrumental in my purchase of a 2017 Tacoma a few months ago. He was honest, fair, and provided EXCELLENT customer service. Highly recommend working with Mr. Nyang. I’ll be back for future purchases because of him.

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Google Jun 25, 2024

The service was quick and smooth and paperwork only too a few minutes.

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Google Jun 22, 2024

Great place to buy a car. It's a little out of the way but they make up for it...lower costs and salesmen that make you feel they're relatives. Preston was so very nice and surprisingly fast. We had some problems but he made it easier.

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Google Jun 20, 2024

Bobby and Preston are great 10/10 highly recommend

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Google Jun 20, 2024

Preston and Bobby were absolutely tremendous help, they were funny, nice and helpful

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Google Jun 18, 2024

Malcolm, the sales person I worked with, was great! He was friendly, calm, informative and very helpful. I appreciated his professionalism. Thanks Malcolm!

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Google Jun 15, 2024

Bobby fox Thankyou so much !

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Google Jun 13, 2024

Mr Sulyman is a very nice and respectful agent, I will recommend him, made every process easy , we love our new Toyota cross 2024!

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Google Jun 12, 2024

Very informed, passionate, and thoughtful crew. Both personal and professional, willing to invest time and insight into the deal you need!

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Google Jun 12, 2024

Daniel was great, definitely recommend buying with him

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Google Jun 11, 2024

I just want to give a shoutout to D’lacy B. for helping me find my dream car! This is my first big purchase and he took the time to thoroughly explain things to me. I really appreciate it especially being a female and not understanding all the important aspects of cars. Lastly, I want to thank Asher P. for being the most supportive finance manager during this whole process. I couldn’t have asked for a better experience at this location.

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Google Jun 10, 2024

Just bought a new vehicle this past week. I saw one I wanted. Sent an interest in it and Azaz a service member got back to me immediately. He was very helpful and very nice. I would recommend going to him if you’re interested in buying a vehicle. The Financial manager was just as helpful and nice as well. They made my experience very comfortable and not drawn out. I will be definitely going back next time I’m looking for another/or new vehicle in the future. As well as my service needs for this vehicle.


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