Toyota Roadside Assistance

Toyota Roadside Assistance Overview - Germain Toyota of Columbus

When you drive a new Toyota or a Toyota Certified Used Vehicle, you’ll be able to hit the road with complete confidence and peace of mind thanks to Toyota Roadside Assistance. Available 24 hours a day, 365 days a year — Toyota Roadside Assistance coverage means that you’re never alone on the roadways.

Toyota Roadside Assistance

About Toyota Roadside Assistance

ToyotaCare Roadside Assistance – Included with the purchase of a new Toyota vehicle, you will receive no-cost 24-hour roadside assistance for 2 years from the date of first use, and unlimited miles1.

Toyota Certified Used Vehicle Roadside Assistance – Toyota Certified Used Vehicle owners will receive 1-year of Roadside Assistance, which offers protection virtually anywhere with a national network of Roadside Assistance providers across the United States and Canada2.

24-Hour Toyota Roadside Assistance Covers:

  • Battery jump-starts
  • Lockout protection
  • Emergency fuel delivery
  • Tire service
  • Towing
  • Winching

Toyota Roadside Assistance – FAQ

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Roadside assistance can be requested online through the Toyota Owners app for iPhone® or Android™ smartphone users. The roadside assistance phone number for eligible customers is 1-800-444-4195.

The Roadside Assistance feature provides Toyota and Scion owners the ability to submit Roadside Assistance requests directly through the Toyota Owners App.

Safety Connect® offers Enhanced Roadside Assistance, which provides your vehicle’s GPS coordinates directly to your Safety Connect® response center agent and to Roadside Assistance. It also includes 24/7 Roadside Support for three years.

Enhanced roadside assistance, available with Safety Connect®, automatically provides your vehicle location to the agent when using the SOS button so they can pinpoint your exact location via GPS without you needing to look for road signs.


1Does not include parts and fluids, except emergency fuel delivery. See Toyota dealer for details and exclusions. Impaired tire will be replaced with your inflated spare. To the nearest Toyota dealership (or to the Toyota dealership of your choice within 25 miles of the nearest dealer). Extrication from any ditch, mud, sand or snow. Vehicle must be immediately adjacent to a regularly traveled road and capable of being serviced with standard servicing equipment.

2From date of Toyota Certified Used Vehicle purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons, no more than 2 times per month, and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership (except alternative fuel vehicles, including electric and fuel cell vehicles, which may be towed to an authorized charging or fueling station). Services provided exclude any parts required. Coverage available in the continental United States of America or Canada. See Certified Warranty Supplement for warranty details.